Tel: 02920 388081
Fax: 02920 388832
New patients registration
The practice welcomes new patients living within the practice residential area.
We are recommend that you register as soon as you move into the practice area and do not wait until you have a medical problem.
When you register with us, you must provide one photo ID such as a Passport or ID along with proof of address e.g. rental agreement, utility bill, phone bill or residency card. Without proof of ID and address you will not be able to register at this surgery. In addition you will also have to complete a registration form (GMS 1) is the replacement of a current NHS Medical Card and a New Patient Registration Questionnaire form. Both are available for download below or at practice reception, which will provide us with a basic knowledge of your past medical history whilst waiting for the arrival of your medical records from your previous practice. The receptionist will provide you with information regarding the services we offer and will help you with the registration procedure if required. You may make an appointment to see a doctor or a nurse on registration if you have a medical problem or require a medication review.
We are strongly recommend that new patients undertake a health check with a practice nurse.
Your NHS medical card with NHS number will be posted to you from a central office in Pontypool 6-8 weeks after registration. If you do not receive it, please contact ‘Shared Services Partnership’,
Tel No. 01495 332000.
Change of address
Please inform us of a change of address immediately. Failure to do so, could result in your name being removed from our list because you can’t be traced via correspondence. The practice will be unable to prevent this action taking place. If your house phone or mobile number changes, please let us know as soon as possible.
Remember, patients with hospital referrals must also contact the hospital, to inform them of the change of address.
Guide to GP Services
The Royal College of General Practitioners has produced a guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.
If you are unwell while away from home and need to see Doctor, you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register either as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain patient of your permanent GP Practice.
To register as a temporary patient, contact the practice within your residential area . Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town where you are already registered.
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs and their function as the health services.
Special care has been taken to ensure that information is given in clear language.
Long-term illnesses are managed by the whole health care team.
Chronic disease refers to medical conditions that may have an ongoing impact on your health. In particular we use this term to refer to the following conditions:
Hypertension, Diabetes, Asthma, COPD, CKD (Chronic kidney disease),
Mental Health conditions such as schizophrenia or bipolar depression,
Ischaemic heart disease, Heart Failure, Stroke, mini-stroke (TIA), Rheumatoid , Arthritis, Osteoporosis, Thyroid disease, Atrial Fibrillation,
Peripheral arterial disease
We encourage our patients to take an active role in helping to manage their own conditions, but it is helpful to come for a review once a year.
We would like to ask for your help in this matter. By taking responsibility for your medical condition you can help ensure that you are having the best possible care.
This review process is important and we will not be able to continue prescribing repeat medications without it.
Patients can take a greater involvement in their own healthcare via the internet, in a similar way to shopping or banking online.
My Health Online gives patients the opportunity to book GP appointments order repeat prescriptions update their general details such as change of address all from the convenience of your own computer or device.
Contact the Surgery to get access Online.
Carers Week is an annual awareness campaign to celebrate and recognise the vital contribution made by the UK’s 6.5 million carers
Carers Week will take place from 10 - 16 June 2019
Details to follow
Treat Yourself Better
My Health Online
Screening for life
148 Clare Road
TEL: 02920 388081
FAX: 02920 388832
Copyright © 2014 - 2019 Clare Road Medical Centre
Monday - Friday 8.00-18.30
Saturday & Sunday Closed
Bank Holidays Closed