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Patient Access
Further Information
Out of Hours Service
If you need medical help now, use NHS 111 Wales website or call 111.
This service is free and you will not be charged for the call.
Out-of-hours services are generally very busy so please think carefully before asking to see a doctor and only do so if your problem cannot wait until the surgery re-opens.
In a serious life threatening such as: stroke, chest pain, difficulty breathing, shortness of breath, severe bleeding, please ring 999
CAV 24/7 is a new and innovative approach to how patients access urgent care, the main message being: phone first for urgent and out of hours care. If it is safe for you to wait, call 0300 10 20 247 for an appointment at an appropriate time, if needed.
If you need urgent medical help or advice but it’s not a life threatening situations please call 111
NHS Direct is a 24 hour service fully trained advisers supported by experienced nurses. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straight away to the local service that can help you.
OUT OF HOURS services are very busy so please call only if you genuinely cannot wait until the surgery re-opens.
Practice News
www.asthma.org uk - Info for managing your asthma
www.BLF.org.uk - Info for managing your COPD
www.phw.nhs.org - Info on Coronavirus
Patients can take a greater
involvement in their own healthcare
via the internet, in a similar way
to shopping or banking online.
The NHS Wales App gives patients
the opportunity to book
GP appointments order repeat
prescriptions all from the
convenience of your
own computer or device.
Long-term illnesses are managed by the whole health care team.
Chronic disease refers to medical conditions that may have an ongoing impact on your health. In particular we use this term to refer to the following conditions:
Hypertension, Diabetes, Asthma, COPD, CKD (Chronic kidney disease),
Mental Health conditions such as schizophrenia or bipolar depression,
Ischaemic heart disease, Heart Failure, Stroke, mini-stroke (TIA), Rheumatoid , Arthritis, Osteoporosis, Thyroid disease, Atrial Fibrillation,
Peripheral arterial disease
We encourage our patients to take an active role in helping to manage their own conditions, but it is helpful to come for a review once a year.
We would like to ask for your help in this matter. By taking responsibility for your medical condition you can help ensure that you are having the best possible care.
This review process is important and we will not be able to continue prescribing repeat medications without it.
Influenza
Asthma/COPD
Treat Yourself Better
The NHS Wales App
Your Pharmacy
Immunisation
Shingles
Meningitis
Screening for life
Stop smoking
Carers
Chronic Disease
148 Clare Road
Grangetown
Cardiff
CF11 6RW
TEL: 02920 388081
FAX: 02920 388832
Copyright © 2014 - 2020 Clare Road Medical Centre
OPENING TIMES
Monday - Friday 8.00-18.30
Saturday & Sunday Closed
Bank Holidays Closed