Out of Hours Service
For urgent appointments outside our normal surgery hours, please call the OUT OF HOURS service on: 02920 444 500
CAV 24/7 is a new and innovative approach to how patients access urgent care, the main message being: phone first for urgent and out of hours care. If it is safe for you to wait, call 0300 10 20 247 for an appointment at an appropriate time, if needed.
n a serious life threatening such as: stroke, chest pain, difficulty breathing, shortness of breath, severe bleeding, please ring 999
If you need urgent medical help or advice but it’s not a life threatening situations contact
NHS Direct on 0845 4647.
NHS Direct is a 24 hour service fully trained advisers supported by experienced nurses. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straight away to the local service that can help you.
OUT OF HOURS services are very busy so please call only if you genuinely cannot wait until the surgery re-opens.
Patients can take a greater involvement in their own healthcare via the internet, in a similar way to shopping or banking online.
My Health Online gives patients the opportunity to book GP appointments order repeat prescriptions update their general details such as change of address all from the convenience of your own computer or device.
Contact the Surgery to get access Online.
Long-term illnesses are managed by the whole health care team.
Chronic disease refers to medical conditions that may have an ongoing impact on your health. In particular we use this term to refer to the following conditions:
Hypertension, Diabetes, Asthma, COPD, CKD (Chronic kidney disease),
Mental Health conditions such as schizophrenia or bipolar depression,
Ischaemic heart disease, Heart Failure, Stroke, mini-stroke (TIA), Rheumatoid , Arthritis, Osteoporosis, Thyroid disease, Atrial Fibrillation,
Peripheral arterial disease
We encourage our patients to take an active role in helping to manage their own conditions, but it is helpful to come for a review once a year.
We would like to ask for your help in this matter. By taking responsibility for your medical condition you can help ensure that you are having the best possible care.
This review process is important and we will not be able to continue prescribing repeat medications without it.
Treat Yourself Better
My Health Online
Screening for life
148 Clare Road
TEL: 02920 388081
FAX: 02920 388832
Copyright © 2014 - 2020 Clare Road Medical Centre
Monday - Friday 8.00-18.30
Saturday & Sunday Closed
Bank Holidays Closed