Tel: 02920 388081

  Fax: 02920 388832

Making an Appointment

Access the online appointment system

There are many illnesses that do not require you to seek medical attention, before making an appointment please check out the minor illness section.

You may have an appointment with a doctor of your choice. A separate appointment for each family member is required when seeing the doctor.

 

If you have several problems, please ask the receptionist to arrange a longer appointment.

Routine and emergency appointments with the doctor are of 10 minutes duration.

 

An appointment with a doctor of your choice can be made by telephoning the surgery or by calling in person and speaking to a receptionist.

 

We offer a range of appointments:

 

  • Advanced Booking – up to 4-6 weeks - afternoon appointments are available.  These appointments are also available to book using the on-line facility.
  • Same Day Appointments - available from 8:00am.   Please note same day appointments are only available in the mornings and are not available to book on-line. To book an appointment with a doctor  can be made by telephoning the surgery or by calling in person from 8:00am
  • Emergency appointments

           Urgent appointment are booked same day and must be booked before 10.00am

  • House Visit

           If you are too ill to come to the surgery and you require a visit at home, please call the surgery before 10am.Home visits take up much more of a

           doctor’s time than a consultation in the surgery, those visits are carried out in exceptional circumstances due to frailty,  immobility or a serious illness.

Cancelling or changing Appointments

If You Cannot Keep Your Appointment

 

Please contact the surgery as soon as possible to cancel or change your appointment to reduce the numbers of missed appointments. Your appointment can be cancelled or changed ant time.

Your phone call could make a difference and enable someone to access a doctor sooner by putting another patient in your place.

Appointments  text remainder

Text remainder is a new service brought to you by NHS Wales.

On average we have about 20 lost appointments every week where patients do not turn up and do not cancel.  That is the equivalent of two morning surgeries.

We realise that it can be easy to forget an appointment so why don`t you make use of our free, automatic text reminder service.  This will send a text to your mobile about 24 hours before your appointment reminding you

 

Surgery Opening Times:

Morning

Afternoon

Monday             8.00  - 13.00        14.00 - 18.00

 

Tuesday            8.00 - 13.00         14.00 - 18.00

 

Wednesday       8.00- 13.00          14.00  -18.00

 

Thursday           8.00- 13.00          14.00  -18.00

 

Friday                8.00- 13.00          14.00  -18.00

 

Telephone lines are open 8.00 - 18.30

The surgery is closed at weekends and on Public Bank Holidays.

Consultation Times:

Morning

Afternoon

Monday             8.30  - 12.30        15.30 - 18.00

 

Tuesday            8.30  - 12.30        15.30 - 18.00

 

Wednesday       8.30  - 12.30        EMERGENCY ONLY

 

Thursday           8.30  - 12.30        15.30 - 18.00

 

Friday                8.30  - 12.30        15.30 - 18.00

Practice News

148 Clare Road

Grangetown

Cardiff

CF3 4BH

 

TEL: 02920 388081

FAX: 02920 388832

Copyright © 2014 - 2019 Clare Road Medical Centre

OPENING TIMES

Monday - Friday         8.00-18.30

 

Saturday & Sunday         Closed

 

Bank Holidays                 Closed